Privacy Policy

1. Scope & operator

Guangzhou Suntian Trading Co., Ltd. operates taeparung.com and is responsible for the personal information described in this policy. Our business address and contact details appear below. For privacy questions or requests, email service@taeparung.com with the subject “Privacy Request”.

This policy covers our online store, order administration and customer support. Third-party services operate under their own privacy notices for processing they undertake independently.

2. Personal information we collect

• Contact and delivery information: your name, email address, telephone number, billing address and shipping address provided during shopping or support.
• Order and transaction information: products ordered, order value, payment status, delivery information, returns and refunds.
• Account and support information: account details and the messages, photographs or other information you send to us.
• Technical and usage information: IP address, browser and device information, cookie identifiers and interactions with the store, collected through Shopify and website technologies.

Payment providers process payment credentials through checkout. Do not send card numbers, security codes, account passwords or one-time verification codes to customer support.

3. Sources & purposes

We receive information directly from you, through your interactions with the store and from providers involved in payments, order fulfillment, delivery and support.

We use personal information to process orders, arrange delivery, communicate with you, handle returns and refunds, respond to inquiries, protect accounts and transactions, prevent fraud, maintain the website and meet accounting, tax and other legal obligations.

Marketing communications are handled separately from necessary order and support messages. You can ask us to stop promotional messages without stopping essential communications about an existing order.

4. Cookies & browser choices

Our Shopify store uses cookies and similar technologies to support shopping sessions, cart contents, checkout, account access and security. Technical records help the platform operate the store and identify service problems.

Your browser settings let you delete stored cookies or restrict future cookies. Blocking cookies needed for shopping can interfere with the cart, login or checkout. Browser settings do not necessarily prevent every form of data collection.

For help understanding the cookies associated with your visit, or to make a privacy request about your browsing information, contact service@taeparung.com. Include the page concerned and the type of request; do not send sensitive credentials.

5. Service providers & disclosures

We disclose information necessary for store operations to Shopify, payment processors, fulfillment providers, shipping carriers and customer communication providers. The information disclosed relates to the service being performed, such as payment processing, delivery or resolving an order issue.

We also disclose information to comply with valid legal requirements, respond to lawful requests, investigate fraud, protect legal rights or complete a business transfer with appropriate protections for personal information.

Our store is hosted on Shopify. For information about Shopify’s own handling of consumer information, read the Shopify Consumer Privacy Policy.

6. Marketing & advertising privacy requests

You can unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us.

You can also submit a request concerning use or disclosure of your personal information for targeted advertising, sale or sharing. Email service@taeparung.com with the subject “Advertising Privacy Request”. We will assess and process the request under the privacy law that applies to you, explain the outcome and identify any information needed to verify or complete your request.

Unsubscribing from email marketing is separate from managing browser cookies or submitting a request about advertising-related disclosures.

7. International processing & legal grounds

Our operator is located in China. Shopify and other service providers process information in the countries where they operate, so information can be processed outside your place of residence.

We handle international transfers in accordance with applicable data protection requirements. For processing governed by laws requiring a legal basis, we rely on the basis relevant to the activity: fulfilling a contract, complying with legal duties, pursuing legitimate interests such as fraud prevention and store security, or obtaining consent. You can contact us for information about the safeguards relevant to your request.

8. Retention & security

We retain personal information for as long as needed to fulfill the purposes described here, including order administration, support, tax and accounting records, legal claims and fraud prevention. Retention depends on the type of record, legal requirements and unresolved transactions or disputes.

We use reasonable organizational and technical safeguards to protect personal information. No online transmission or storage system is completely secure. Contact us promptly about a suspected security issue involving your account or order.

9. Your privacy rights

Your rights depend on the law applicable to you. They can include requesting access, correction, deletion or a portable copy of personal information; withdrawing consent; objecting to or restricting processing; and opting out of specified advertising-related uses or disclosures.

We assess requests under the relevant law and explain any exception or limitation. You can ask us to review a denied request by replying with the subject “Privacy Appeal”. You can also raise a complaint with the relevant data protection authority. We do not unlawfully discriminate against customers for exercising privacy rights.

10. Making a request & authorized agents

Email service@taeparung.com describing your request and the email address associated with your shopping or support interaction. An order number is helpful for an order-related request, but is not required for a request about browsing information.

To protect your information, we verify identity and authority as appropriate to the request. An authorized agent must provide evidence of permission to act on your behalf. Do not email sensitive identity documents unless we have agreed on a secure verification method.

We aim to acknowledge inquiries within 24 hours. The time required to complete a privacy request depends on its nature and the applicable legal deadline; acknowledgement is not confirmation that the request has been completed.

11. Children’s information

The store is intended for general consumer shopping and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can investigate and take appropriate action.

12. Updates & contact

We update this policy to reflect changes in our operations, services or legal obligations. Revisions are published on this page, and we provide additional notice when required by law. Contact our privacy team at service@taeparung.com with questions about this policy or your personal information.