taeparung™ · LAUNDRY DAY CLUB
Shipping Policy
From order preparation to the final delivery.
taeparung™ and taeparung.com are owned and operated by Guangzhou Suntian Trading Co., Ltd.
1. Order processing
Orders are normally processed within 1–3 business days after payment confirmation and any necessary verification. During holidays, promotions or unusually busy periods, processing may take up to 5 business days. Business days exclude weekends and applicable public holidays.
2. Estimated delivery
For supported United States destinations, estimated standard carrier transit is 10–15 business days after dispatch. Processing and transit are separate periods. These are estimates, not guaranteed arrival dates. Carrier disruptions, customs, weather, holidays and remote delivery locations may affect timing.
3. Shipping charges
Free standard shipping applies to orders over $39 USD. Other available delivery services and charges are shown at checkout before payment. The final checkout offer applies to the destination and service selected.
4. Supported destinations
Shipping options at checkout indicate supported destinations. P.O. boxes, APO/FPO addresses, U.S. territories and international destinations may have product or carrier restrictions. If no shipping service appears, contact us before ordering.
5. Fulfillment & tracking
Orders may be fulfilled from our facilities or designated fulfillment partners; the parcel origin can differ from our business address. An order may arrive in separate parcels. Available tracking details are normally emailed after dispatch; allow time for the carrier’s first scan.
6. Address accuracy & changes
Provide a complete, accurate delivery address. Email us immediately if it needs correction. Changes cannot be guaranteed after fulfillment begins. Reasonable reshipping costs may apply when a customer-supplied incorrect or incomplete address causes a return and reshipment; we will explain available options.
7. Delays & lost parcels
If tracking remains inactive or delivery is significantly delayed, contact us with your order number. We will review the available records and investigate with the carrier or fulfillment provider where appropriate. A confirmed loss will receive an appropriate replacement, reshipment, refund or other reasonable solution.
8. Delivered but not received
Check the delivery location, mailbox, household members, building reception and carrier notes. If the parcel remains missing, contact us. A delivered scan does not automatically prevent review of the circumstances.
9. Damage, missing parts or wrong items
Contact us promptly with your order number and a description. Photographs of the item, packaging and label help the review. For a confirmed error attributable to us, we provide an appropriate remedy without additional costs caused by that error. Product packaging varies with materials, size and components.
10. International charges
Where international delivery is offered, destination-specific timing and services apply. Unless checkout states that import duties, taxes or brokerage charges are included, such charges may be payable by the recipient. Contact us if these terms are unclear before ordering.
taeparung™ · Little details. Everyday character.